DIRECT SERVICE

Straightforward support

UK Mainland Delivery

30-Day Returns

Simple Assembly

Track your order directly. Most bed frames and mattresses arrive within 3 to 5 working days.

If your new furniture doesn't fit your space, we offer straightforward, hassle-free returns.

Access clear, step-by-step flat-pack guides designed for quick setup with basic tools.

Frequently asked questions

Get straightforward information about our UK shipping times, flat-pack assembly, and simple return process. Our guides are designed to answer your questions instantly without the high-street runaround.

When will my order arrive?

Are tools included?

Most deliveries across the UK mainland arrive within 3 to 5 working days. You will receive a tracking link as soon as your items leave our warehouse.

All necessary hex keys and basic tension tools are included in the flat-pack box. You will only need a standard screwdriver for some timber frames.

How do returns work?

Can I change my delivery?

We offer a 30-day return window. If the furniture does not fit your space, contact us to arrange a collection. Items must be in original packaging.

Yes, you can update your delivery address or schedule a specific weekday by contacting our support team within 24 hours of placing your order.

DIRECT CHANNEL

Skip the showroom runaround

Our UK-based support team responds to most inquiries within two hours. We are here to provide direct, honest answers about our products, deliveries, and returns without any showroom sales pitches.