Straightforward support
UK-Wide Delivery
14-Day Returns
Simple Assembly
Track your order directly. Most bed frames and mattresses arrive within 3 to 5 working days.
If your new furniture doesn't fit your space, we offer straightforward, hassle-free returns.
Access clear, step-by-step flat-pack guides designed for quick setup with basic tools.
Frequently asked questions
Get straightforward information about our UK shipping times, flat-pack assembly, and simple return process. Our guides are designed to answer your questions instantly without the high-street runaround.
When will my order arrive?
Are tools included?
Most deliveries across the UK mainland arrive within 3 to 5 working days. You will receive a tracking link as soon as your items leave our warehouse.
All necessary hex keys and basic tension tools are included in the flat-pack box. You will only need a standard screwdriver for some timber frames.
How do returns work?
Can I change my delivery?
We offer a 14-day return window. If the furniture does not fit your space, contact us to arrange a collection. Items must be in original packaging.
Yes, you can update your delivery address or schedule a specific weekday by contacting our support team within 24 hours of placing your order.
Skip the showroom runaround
Our UK-based support team responds to most inquiries within two hours. We are here to provide direct, honest answers about our products, deliveries, and returns without any showroom sales pitches.